We worked with Diana Roberts over the last few months to find an Atlas that would fit all our needs and wants. She was very responsive, helpful, and professional! We would definitely recommend working with Baxter Volkswagen, especially Diana.
Vic and Genna were amazing! I can not believe how amazing the experience was. I have always hated car shopping, but for the first time I genuinely was excited to buy a car! Thank you both so much
Great experience purchasing a vehicle. I got exactly what I wanted at a fair price and good apr. Not a complaint to be had and I look forward to the memories to be had on the road.
Awesome customer service and excellent car buying experience. From the very beginning, Reggie Holt was extremely professional and willing to make it a best experience. The finance department was easy to work with and never felt pressure to actually buy the vehicle. Good job and keep doing what you do.
I had a bad experience with Caleb. Diana S. Roberts made up for him. I was set to never work with Baxter again but Diana and Kevin made up for my first experience. If I’m ever again in the market I will contact Diana S. Roberts she was amazing to work with. Juan at the service department was great too.
The team at Baxter Volkswagen were beyond exceptional. Everyone was incredibly polite and helpful including team members who were not those assisting me with my purchase. Kevin, TJ and Genna are second to none, and I couldn’t have chosen anyone better to walk me through this process.
Juan was so kind to us in a very stressful circumstance. Car engine started sputtering in the middle of a road trip across the country, and he got us in immediately, gave us an Uber to the mall to wait for the repair, and got us back on the road in less than two hours. We are very grateful to him and the service people who helped us out.
Had such a great experience here. Caleb was so awesome, he did an amazing job finding my mother a very reliable car with a payment that would fit within her budget on a fixed income.He went above and beyond to provide us exceptional. service.I would highly recommend this place.
Best car dealership ever. Diana was amazing. I was buying a car for the forst time and I was very confused about what I wanted, needed, and liked. Thanks to Diana and her options, I was able to figured out and get my best choice from every angle. If You visit Baxter Volkwagen Ask for Diana for sure she will help you out.
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